Lead Champion for the National Initiative for Service Excellence (NISE) until September 30 2004. Instrumental in the design and development of the concept.
The University of the West Indies, Cave Hill Campus
Occasionally invited to present guest lecture to students.
March 2011 delivered a lecture on The Impact of tourism on the Caribbean. The lecture examined the social, cultural and environmental impact of tourism on the Caribbean.
This topic examined the issue of sustainability on all levels and explores the cost/benefit issue of tourism to the region.
ICC Cricket World Cup West Indies VAT Verification Tour
Provided advisory services as in kind contribution to World Cup Barbados Inc, developed a set of guest contact standards for World Cup Barbados Most Valuable Players and designed and facilitated a service quality coaching session for the participants assisting the VAT Verification Tour.
Barbados Hotel and Tourism Association (Adopt-A-School Programme)
Since 1993 adopted Mount Tabor Primary School, plays developmental role in school Athletics programme along with the sponsor of trophies, visits school annually to present awards and mingle with students. (Called the Tourism lady by students)
Barbados Youth Business Trust
Business Mentor (Tourism) for several years
Barbados Entrepreneurship Foundation
Deputy Champion of the Government Policy Pillar
